Can books be picked up from your store?
Roadworks and construction in the Bowden area have caused a number of road closures nearby – including our own street! It is very difficult to navigate the closures, due to the volume and variety of works ongoing. We recommend you order your books online and have them delivered; in-store prices are the same as those online. If you do wish to visit the shop, please see this post on our Facebook page for access routes. You can also download a PDF of these directions if you would prefer not to use Facebook.
We recommend parking in the carpark on the corner of Fifth Street and Gibson Street, or entering the Bowden Business Park carpark at the corner of Fourth Street and Drayton Street.
The office is staffed Monday to Friday, 9am to 5pm.
How long will it take to process and dispatch my order?
Orders are usually processed and dispatched within one business day, however during busy periods orders may take up to 48 hours to be processed and dispatched.
Once your order is dispatched, the delivery time will depend on your location and chosen shipping method (see next question).
How will I be charged for postage and how long will it be before I receive my order?
Adelaide Tuition Centre uses the services of Australia Post to distribute to post office box addresses within Australia and StarTrack Express to ship to all commercial/residential addresses within Australia. Postage cost is automatically determined by weight of publications and their destination address. Please note that Australia Post has changed its delivery schedule, so items sent via AusPost may be delayed.
- Australia Post:
Items sent via Australia Post are generally received 4–6 business days after dispatch. Please note: we have been advised Australia Post no longer has an express service operating to some areas in the Northern Territory. To avoid delays, supply a street address when ordering and we will courier the item to you via StarTrack.
- StarTrack Express:
Items sent via StarTrack Express are generally received 1–2 business days after dispatch. Star Track cannot deliver to PO Boxes.
If I have ordered the wrong book, can it be returned?
If you have placed an incorrect order or need to return a publication that you have ordered through us, we are happy to refund or exchange goods, provided they are in re-saleable condition and you have your original proof of purchase from our online store. If you have purchased your books through a bookseller such as Campion or Lighthouse, you will need to contact that bookseller to correct your order. For any queries relating to this, please call our office staff on (08) 8241 5568.